Meter Reading & Billing
Similar to reading your electric meter, village and utility crew read your water meter to collect usage data. The readings are entered into our billing software to help produce your monthly billing statement.
In some cases or during certain times of year when we are not able to read your meter, we provide you with an estimated billing statement, based on your normal usage history for that time of year. Any difference between the amount actually used and the estimated amount billed is corrected automatically when the next regular meter reading is obtained. Ultimately, you pay only for the amount of water actually used.
Water Quality
The utility routinely monitors the village’s drinking water according to Federal and State regulations. Our goal is to provide a safe and dependable supply of drinking water. We continually improve the water treatment process to protect our water resources and are committed to ensuring the high quality of your water.