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Power Cost Adjustment Clause (PCAC)
This variable component of a utility’s rates is approved by the Public Service Commission of Wisconsin. PCAC is a monthly pricing adjustment comparing actual purchased power costs to allocated costs.
If actual costs are greater than anticipated, the result is an additional per-kilowatt hour charge on your bill. If actual costs are less than allocated, the result is a per-kilowatt hour credit on your bill. The PCAC assures you are only paying the actual costs associated with your actual consumption.
Why does the utility flush hydrants?
Utilities usually flush to improve water clarity, appearance, and quality by clearing settled iron and other minerals from the water mains (distribution pipes.)
Hydrant flushing helps avoid random occurrences of rusty water if there is a large demand for water, such as during a major firefighting effort. Water mains are also flushed to physically operate the hydrant (called “exercising”) and to inspect for hydrant maintenance needs.
What do I do if my water is discolored?
Run the cold water only at full force for a few minutes until the water clears.
AMI is an abbreviation for advanced metering infrastructure.
The meters help utilities operate cost-effectively and provide more proactive and reliable service to customers. Advanced meters are essential in modernizing our community’s electric and water systems. The information collected by an advanced meter will be used for the same purpose as the data from the old meters: measuring consumption and preparing a bill.
The new technology will help bring savings to the community. Staff will no longer need to drive around the city to read the meters. This eliminates fossil fuel emissions from meter-reading vehicles and allows staff to better utilize their time by providing other high-value services for our community.
A public power utility is not-for-profit and owned by the community it serves. Our utility is one of over 2,000 public power utilities across the nation. Because the utility is owned by our community, it ensures the needs of the community are put first. This includes providing reliable, affordable and responsible electricity.