People you know – Service you trust

Service Forms

Utiltiy Service FormsWhether you need new service or are moving out of town or just moving across the street, you can find the form you need below. Have questions? Give us a call at 608-739-4617.

Apply for New Service

Welcome to the area! We are pleased to be your utility provider. You can stop by our office at 206 N Wisconsin Avenue 8:00 am – 4:30 pm, Monday through Friday to complete a service application or, if you prefer, you can download the service application and either email the completed application to rnankee@wppienergy.org or bring it with you to the office. You can also call the office at 608-739-4617 and provide the information over the phone. We do need a copy of your drivers’ license when applying for new service.  

Change Mailing Address

We know that occasionally our customers will want their utility bill sent to an address that is different than their service address. This can be done by calling the office at 608-739-4617 or by completing the Change of Address form.

Transfer Service

If you are currently a Muscoda Utilities' residential customer and you are moving to another address within our service area, you may transfer your service by calling our office at 608-739-4617 or by completing the Transfer Service form.

Terminate Service

If you are moving out of the Muscoda Utilities area and need to close your account with us, call 608-739-4617 to let us know your anticipated termination date or by completing the Request to Discontinue Service form.

Report Street Light Outage

We appreciate your assistance in making our community a safer place for pedestrians and traffic.

If you see a street light out, please submit the Street Light Outage form. Muscoda Utilities will take the appropriate action to make sure the light is replaced in a reasonable amount of time.

Automatic Payment (ACH)

Payments may also be made by automatic withdrawal from your checking or savings account. To use this method, call our office at 608-739-4617 or download the Authorization for Direct Payment [ACH - PAP form] and return it to us.

Some advantages to using direct automatic payment are:

  • Helps avoid late or missed payments
  • No need to write checks
  • No postage costs
  • Transfers funds safely, securely and directly from your account
  • There is no extra charge for this service

When enrolled in this convenient service, you will continue to receive a statement at the beginning of each month detailing the amount to be debited from your savings or checking account on the 20th of each month.

Summer Watering Program

Residential customers may sign up on the Summer Watering Program where they elect to have their sewerage volume service charge for the months of June, July and August estimated based upon their average of water usage. The estimated amount of water usage will be calculated by averaging three (3) months of usage when the residence is occupied. 

To be eligible for current year, written election must be made prior to April 30th. Once written election has been made, a five dollar ($5.00) yearly processing fee will automatically be included each year on the June utility bill in the form of a miscellaneous charge until written notice to revoke by the user is submitted or the user no longer resides at the address.

If a residential home is not occupied for six (6) months, a minimum sewerage charge of 1,000 gallons will be charged for June, July and August consumption months.